The company KOUTSOGIANNIS LTD STEEL WORKSHOP successfully operates in the field of manufacturing and repairing of metal parts and workshop end products.
The Company's management is committed to:
• meeting the requirements of its customers and stakeholders
• being compliant with the requisite Legislative and Regulatory Requirements for the implementation of production processes and the company’s operation
• continuous improvement of product and production processes quality, as well as the Quality Management System that it implements
• supporting and involving everyone in the drive for growth and prosperity, while maintaining the company competitive and financially strong, with the goal of upgrading the employees’ and associates’ quality of life.
The Company’s Management and all of its personnel are fully committed to participating in the attainment of its business objectives and to the continuous improvement through the installed QMS in accordance with ELOT EN ISO 9001: 2015.
The attainment of these objectives is ensured by:
• the implementation of the recorded Quality Management Procedures
• using methods to measure and analyze data resulting from the monitoring of the QMS
• the timely detection and handling of failures and avoiding repetition of past errors
• directly addressing customer complaints in order to increase their satisfaction
• providing the necessary resources and appropriate training to all personnel with a view to developing their knowledge and skills
• planning and timely implementing actions aiming at continuous improvement of the Quality Management System and the Company’s operation
All employees at KOUTSOGIANNIS LTD STEEL WORKSHOP perceive that quality is not only the Administration’s responsibility but also the result of good cooperation. This Quality Policy has been communicated to all personnel and is available to all Stakeholders. Its principles and objectives are periodically reviewed by the Administration.